Jobs

Warehouse and Dispatch Guitar Service Operative

Job Type: Permanent

Location : Rich Tone Music, Broadfield Road, Sheffield, S8 0XL

Salary: £competitive

Start Date: Immediate

This is an excellent opportunity to join Rich Tone Music, a business which specialises in guitars and amplification retailing.

The company has grown rapidly over the last few years and now seeks an individual to join the Warehouse dept at Rich Tone Music with experience of guitar repairs and servicing. 

Your primary role will be to aid the dispatch of instruments sold in our online store.

This will include cleaning and servicing using basic setup and re stringing skills. 

You will also assist in general warehouse and dispatch jobs providing cover during busy times. This includes packing of instruments for dispatch and picking stock.

Your skills will also include adjusting truss rods, intonation and setting saddle height to ensure they play well and setting up locking tremolo systems. Additional skills such as fret levelling and replacing pickups, pots and components would also be useful but not essential.

Repair knowledge of other areas of MI fields including amps, pedals and keyboards would also be an advantage but not essential.

You will possess the following skills:

• Reliability and excellent communication and organisational skills.

• Ability to manage your own workload and deliver in a timely way.

• Some experience of customer service - An ability to understand and identify customer needs.

• Good product knowledge and broad understanding of music equipment

• Ability to work in a fast-paced environment

We also offer:

• Westfield Healthcare

• Automatic enrolment into the company pension scheme after three months

• 20 Days Holiday plus Bank Holidays

The role is based at the Sheffield store.

Please email CV and covering letter to jo@richtonemusic.co.uk

All applications will be responded to within 2 weeks of submission.

Closing date 2nd November 2025